General Business Inquires

Our administrative office can be reached at 716.395.3533.

Please send general inquiries to

Administrative Hours of Operation

Monday 8:00 am – 4:30 pm
Tuesday 8:00 am – 4:30 pm
Wednesday  8:00 am – 4:30 pm
Thursday 8:00 am – 4:30 pm
Friday 8:00 am – 4:30 pm

After-Hour Questions

If you need to reach the On-Call RN Triage Line, please refer to your agency-specific phone number. Our RNs are available 24/7/365 to assess injury and illness concerns.

Reporting a Compliance Concern?

Contact HIPAA and Healthcare Compliance Manager with any concerns at

Be sure to include;

  • Date concern occurred
  • Brief description of incident
  • Virtual Medical Care Staff involved (If applicable)
  • Name, Contact number (not mandatory- but needed for follow-up call)

Corporate Mailing Address

1219 North Forest Road
Williamsville, NY 14221